tpplay

tpplay App support

Contact
+91 9893389699

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. This will be followed by a verification process using an OTP (One-Time Password) sent to your registered mobile number. Once verified, you can access the app without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to earned money from gaming, excluding bonus amounts. This means users can't withdraw bonus funds, only the money they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all required KYC details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This slight delay can sometimes impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

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