tpplay

tpplay App support

Contact
+91 8812989243

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will log you in securely without needing a password or email. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after a suitable time, you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to assist with account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing without any problems. This should fix the issue and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus funds are non-withdrawable. This policy ensures that users can access their genuinely earned income.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank account information. By doing so, you can ensure a smooth and complete registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a time frame of 30 minutes to 3 hours. However, some users may experience delayed payments, which can result in a wait of up to 24 hours. This delay is a notable exception to the otherwise speedy service provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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