tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5100325357
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the send OTP prompt and allow the allotted time to pass. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please submit your proper KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This will allow you to play smoothly without any further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, with bonus amounts not being redeemable. This means users can only withdraw the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details in this app, which should include saving your Aadhaar card, UPI, and bank details. This information is required for verification purposes. Ensuring your details are up-to-date and saved correctly will facilitate a smooth process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 3 hours, although it can take as little as 30 minutes. However, there may be instances where payment processing is delayed, resulting in a wait of up to 24 hours. This delay can occur occasionally, but it is still relatively rare given the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is being processed. If the funds aren't appearing within 24 hours, they'll be added to your wallet account automatically. If you still experience problems, you can reach out to their care centre for assistance.
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