tpplay

tpplay App support

Contact
+91 5263742866

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email, allowing for easy and secure access.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send" and waiting, try reaching out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your phone number has changed, please submit your updated KYC documents to our customer support team via email to facilitate a smooth account transfer. This will help resolve any issues with your account access.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again, at which point you should be able to play the updated app seamlessly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming, and you cannot withdraw bonus amounts. This means you can only withdraw the actual rewards from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, which should include saving your Aadhar card, UPI, and bank details. This is a mandatory step to ensure a smooth experience. Filling out this information will help us verify your account securely.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within our gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn as per our standard withdrawal policies.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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