tpplay

tpplay App support

Contact
+91 5076248661

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. After doing so, verify the one-time password (OTP) sent to your mobile number. This will allow you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong, then wait for the "send OTP" button to be active. Clicking this button may take some time to generate the OTP, so be patient. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to our customer support system to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app smoothly. Once updated, you can easily access the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals can only be made from earnings from gaming activities, not from bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services usually process transactions efficiently, taking around 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay may be experienced when the payment processing is not as swift as usual.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are restricted to use only within the gaming platform and cannot be withdrawn. Any earnings made while using the bonus can be withdrawn, allowing you to access your winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.

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