tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2218968533
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to establish before sending the OTP. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the account transfer process. This ensures a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any compatibility or login problems. After the update, you can log in and enjoy the app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means you can cash out the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, reducing it from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for the issue to resolve. This delay affects the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn by the player. The bonus funds themselves remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your account settings and review your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If the issue still isn't resolved, you can contact their care centre for further assistance.
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