tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7197036721
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, start by checking your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait for the allotted time. If the OTP is not received, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should fix the problem and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and bonuses cannot be withdrawn. This means you can only access the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. These delays are an exception to the usual speedy processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn. Separate from the bonus, winnings earned from gaming can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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