tpplay

tpplay App support

Contact
+91 8411051116

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to verify the OTP, which will securely authenticate you. This process eliminates the need for a password or email login. Once verified, you can easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the signal to stabilize. If you still don't receive the OTP, you can try again or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and restore access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app and then download the latest version from your device. Once you've installed the updated app, you should be able to log in and start playing. This should fix any problems you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means users can access their earnings from gaming activities, but cannot withdraw bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to facilitate the process. Completing these details is a crucial requirement.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, users may experience delays in payment processing, requiring them to wait up to 24 hours. This delay can occur occasionally, affecting the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings within the gaming platform, and they cannot be withdrawn by anyone else. The bonus earnings are separate from the funds earned by playing games with the bonus amount, which can be withdrawn. Funds earned from gaming with the bonus can be withdrawn, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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