tpplay

tpplay App support

Contact
+91 9101435551

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in to the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to your phone. This secure method eliminates the need for a password or email login. You can easily access the app using this straightforward and convenient login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP after a reasonable time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and continue playing with the updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means users can access their hard-earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps is necessary for the verification process to move forward.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a longer wait time of up to 24 hours. This delay should be temporary, but it can significantly extend the overall process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. You can withdraw the funds earned through gameplay, but not the bonus itself. The bonus funds are for gaming purposes only and have no withdrawal value.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings section and review your transaction history. If you're experiencing issues, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.

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