tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3147623210
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can easily log in using just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click on "send OTP" and wait for the allotted time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and get your account active again.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device to free up space for an update. Once uninstalled, download the latest version of the app to ensure you have the most current features and functionality. After updating, you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. The earned gaming rewards can be withdrawn after reaching this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur due to unforeseen circumstances affecting the payment processing system.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request fails, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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