tpplay

tpplay App support

Contact
+91 4441473191

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient login.

Q2: What should I do if I am not getting OTP?

To start, verify your internet connection and wait for a strong signal to come through. If you don't receive the OTP after a reasonable time, you can initiate a live chat with the app's support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any issues. This should resolve any compatibility problems and allow you to access the app's latest features.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. However, bonus earnings are non-withdrawable, and users can only withdraw funds earned from gaming activities. Withdrawals are restricted to funds earned, not including bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure all your KYC (Know Your Customer) details are filled out and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a relatively short timeframe of 30 minutes to 3 hours. However, payment delays can sometimes occur, extending the wait time to up to 24 hours. This variation in processing times is a factor to consider when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount are available for withdrawal. This means you can take out the money won, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings, and if your withdrawal request is not showing, don't worry as the funds will be added to your wallet account within 24 hours. If the funds are still not added, you can contact their care centre for assistance.

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