tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9927153082
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login access.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. If you still don't receive an OTP after some time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active mobile number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to ensure a smooth and updated experience. You should then be able to log in and start playing successfully.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows for a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawal is only possible for earnings from gaming, with bonus funds being non-withdrawable. This means users can only withdraw money earned from gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, only the winnings derived from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
tpplay provides a secure and fair gaming environment by implementing robust security measures. To ensure a seamless and convenient experience, we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. These options cater to diverse preferences, allowing players to make transactions effortlessly and with confidence. Our dedicated support team is available 24/7, ready to assist with any questions or concerns players may have. We prioritize exceptional customer service, providing prompt and personalized support to ensure that all players feel valued and supported throughout their gaming journey.
To enhance your experience with us, tpplay offers a range of secure and convenient deposit and withdrawal methods. This includes credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our top priority is security, and we utilize advanced cryptographic technologies to protect your personal and financial information. We understand the importance of trust and confidentiality, and we take every measure to ensure the integrity of your data. In addition to our robust security measures, our dedicated customer support team is available 24/7, seven days a week, to assist you with any questions or concerns you may have. Whether you need help with depositing or withdrawing funds, or have any queries about our services, our team is always ready to provide support and guidance. We value your business and strive to provide an exceptional experience, with fast and efficient processing of transactions, and clear communication throughout the entire process.