tpplay

tpplay App support

Contact
+91 0551288589

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to bypass the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection with a strong signal. Wait for the OTP to be sent after clicking "send OTP" and allow the allotted time for it to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you've changed your active number, attempt to log in with the new number. If the login fails, submit your proper KYC (Know Your Customer) details to the customer support system via email. This will facilitate the process of updating your account with the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. Withdrawals can only be made from earned gaming funds, not from bonuses. Bonus funds are not eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours. This may affect the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds in your gaming account, and they cannot be withdrawn. The money earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for assistance.

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