tpplay

tpplay App support

Contact
+91 4754881815

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, start by checking your internet connection for a strong signal. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to complete the account transfer. This will help you access your account smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app and try logging in to see if it resolves the problem. This should allow you to easily access and play the updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and bonus funds cannot be withdrawn. This allows users to access their earned winnings more easily.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you must submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, adding your UPI information, and providing all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay in payment processing is an occasional exception to the app's usual quick transaction times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus amount itself cannot be withdrawn, only the winnings made from it can.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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