tpplay

tpplay App support

Contact
+91 6492175186

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplifies the login experience and makes it easy to access the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal, then click "send OTP" and wait for the OTP to arrive. If you don't receive the OTP within a reasonable time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should fix any compatibility issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum amount of Rs. 100, which is higher than other available options. Withdrawals can only be made from gaming earnings, not from bonus collections. This means you can't withdraw bonus rewards, only the money you've earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, there may be occasional delays with payments, which can take up to 24 hours to resolve. This delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing with the bonus amount. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.

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