tpplay

tpplay App support

Contact
+91 8098606509

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the specified time; if you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with the same active number. If the number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. This means users can access their earned gaming revenue, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Completing these steps is necessary for the verification process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app takes significantly longer than expected, typically ranging from 30 minutes to 3 hours, due to the speed and stability of its services. However, an added delay of up to 24 hours may occur if payment processing is delayed. This can lead to a total wait time of up to 27 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus is only redeemable for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn. The bonus itself cannot be withdrawn, but any earnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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