tpplay

tpplay App support

Contact
+91 8710599789

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Once you verify the OTP, you'll be logged in without needing a password or email. This streamlined login process provides a secure and convenient way to access the app.

Q2: What should I do if I am not getting OTP?

To begin, check that your internet connection is stable and strong. If you still encounter issues after clicking 'send OTP', wait for the predetermined time to pass. If the OTP doesn't arrive, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated version without any problems. Once updated, you can access the app and continue playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for funds earned from gaming, excluding bonus amounts. This means you can't withdraw bonus money, only money you've won or earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and all bank details. This ensures your identity and financial information are verified for secure transactions. Completing this step is a requirement for using the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, resulting in a wait of up to 24 hours. This delay may affect the overall processing time, extending it beyond the usual timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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