tpplay

tpplay App support

Contact
+91 4597817887

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to access the app securely. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a few moments after clicking "send OTP" to receive the verification code, as it may take some time to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and play the newly updated app. This should resolve the problem and get you back to enjoying your gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming, and not the bonus amount. This means you can access your hard-earned gaming rewards but not any additional bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and all bank details. This is a necessary step to ensure a smooth and secure experience. Your cooperation in providing these details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process that typically takes between 30 minutes and 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay occurs occasionally, but does not impact the overall efficiency of the app's other services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn personally. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds aren't added to your wallet account within 24 hours, you can seek assistance from their care centre. They will be able to provide further support and help resolve the problem.

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