tpplay

tpplay App support

Contact
+91 3093399099

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number, and you'll be logged in securely. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong, then click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If the number has changed, send your updated KYC details to customer support through email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app seamlessly. This should fix any problems you were experiencing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, a minimum of Rs. 100 can be withdrawn, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can only claim the money they've earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete your KYC process, you must upload all required documents, including your Aadhar card, to this app. Additionally, save your UPI and bank details within the app for a seamless experience. This will ensure that your information is up-to-date and easily accessible.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow processes to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing. This delay can impact the overall time it takes to complete a transaction in the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned while using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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