tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 7499211631
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send" and waiting, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to the customer support via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to update it successfully. Download the latest version of the app, and you'll be able to log in and play with ease. This should resolve any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming and not for bonus amounts collected. This means you can only withdraw earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure onboarding process. Saving these details within the app is mandatory for further use.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from games played with the bonus amount are eligible for withdrawal. Any winnings earned from the bonus must be withdrawn separately from the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is pending. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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