tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6931742237
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send," you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version and install it. This should allow you to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, withdrawals are limited to earnings from gaming activities, not bonus money. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card and UPI information. Additionally, you will need to enter your bank details. This information is necessary for the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This exception highlights the varying processing times within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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