tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0150858587
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the time to expire or get assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support through email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what's offered by other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including your Aadhaar card, UPI information, and bank details. This information will be securely saved in the app for your records.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. This means you can spend the bonus on gaming, but any winnings must be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If it's failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to the care centre for assistance.
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