tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9142650031
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to access your account securely without needing a password or email. This simple method allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate the transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should get you up and running again with the updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming and not for bonus amounts. This means you can cash out your winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and if a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the funds are not added, you can reach out to their care centre for assistance.
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