tpplay

tpplay App support

Contact
+91 9380325789

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will allow you to log in without needing a password or email. This provides a convenient and secure way to access the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click "send OTP" again to try and reinitiate the process. If this doesn't work, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to transfer your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can easily access and enjoy the new features.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, not bonus rewards. Users cannot withdraw bonus money collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must upload and save your KYC details, including your Aadhar card, UPI, and bank details, within the app. This information is required to ensure a smooth experience. Please ensure all details are accurate and up-to-date.

Q3: After placing a withdrawal request, how much time does it take to get the money?

Using this app, the process can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, users may occasionally experience payment delays, requiring a wait of up to 24 hours. This delay can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in your gaming account can only be used within the gaming platform. It cannot be withdrawn, but any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds don't appear in your wallet account within 24 hours, you can contact their care centre for assistance.

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