tpplay

tpplay App support

Contact
+91 4559197685

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely authenticate. This method eliminates the need for a password or email login, allowing easy access with just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure you have a strong internet connection. Wait for a good signal, then click on send OTP and wait for the specified time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This should allow you to access the new features and improvements.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. This means users can access their earnings from gaming activities, but not any additional rewards or incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Failing to do so may delay your registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick process, typically taking 30 minutes to 3 hours. However, payment processing may occasionally experience delays, resulting in a wait time of up to 24 hours. This delay occurs in rare instances, but does not affect the overall stability of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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