tpplay

tpplay App support

Contact
+91 1394747561

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the designated time to elapse. If it still doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will enable you to regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app. Once installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher amount compared to other apps. Withdrawals are restricted to money earned from gaming, not including bonus rewards. This means users can only withdraw the funds they've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step for further processing. Your cooperation in providing these details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, there may be delays in payment processing, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming activities and cannot be withdrawn by anyone else. Any earnings made while playing games with the bonus amount are withdrawable. This means you can access the money won, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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