tpplay

tpplay App support

Contact
+91 6644902031

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This convenient login method allows you to access the app swiftly.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection to ensure a strong signal is available. Click on 'send OTP' and wait for a proper signal to come through, then wait again for the OTP to be sent. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to shift your account. This will help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play the app without any problems. This should get your app up and running smoothly again.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only withdraw the rewards you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. By doing so, you'll be able to successfully complete the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours, depending on the service. However, occasional payment delays can extend the wait time to up to 24 hours. This delay occurs when there are issues with payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and not withdrawn. Any winnings made while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.

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