tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8692910051
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you will be successfully logged in. This simplifies the login process by eliminating the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to load. If you still don't receive the OTP after clicking "send," you can try reaching out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues logging in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it, then you should be able to log in and play without any problems. This should provide a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money you've earned from gaming, excluding bonus amounts. You cannot withdraw bonuses collected, only the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all Know Your Customer (KYC) details are completed and saved within the app. This includes uploading and saving your Aadhar card, linking your UPI, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, resulting in a wait time of up to 24 hours. This delay can impact the overall processing time for some transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money you've earned by playing games after using the bonus. This money earned from playing games can be withdrawn, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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