tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9272090949
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP after clicking "send", wait for the allotted time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should now allow you to log in and play without problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for money earned through gaming activities, not bonus amounts. The earned money can be withdrawn once the minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, saving your UPI details, and adding all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in as little as 30 minutes, but in some cases, the process can take up to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only redeemable for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual money earned while playing games with the bonus amount. This means the bonus itself cannot be cashed out, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not working, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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