tpplay

tpplay App support

Contact
+91 0543643264

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. If you don't receive the OTP, click "send OTP" again, and if the issue persists, reach out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, you can update your account by sending your KYC details to the customer support team via email. This will help facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the newly updated version without any problems. This should allow you to continue playing with ease.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts collected. This means users can only cash out the money they've earned from playing, not the bonuses they receive.

Q2: Is it necessary to do KYC for withdrawal?

All your Know Your Customer (KYC) details must be completed and submitted within the app, which includes saving your Aadhar card, UPI information, and bank details. This ensures a secure and compliant onboarding process. Failure to complete KYC may result in restricted access to certain features or services.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience delays in payments, requiring a wait of up to 24 hours. These delays can be unpredictable, but the underlying services generally operate efficiently.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once it's earned by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for assistance.

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