tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9714992239
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. The system will send an OTP, which you must verify to complete the login process. This method replaces the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection and a strong signal. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, verify your KYC details and send them to the customer support system via email to facilitate the account transfer process. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This should allow you to log in and start playing the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. Earnings from gaming can be withdrawn once collected, subject to the minimum amount requirement.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhaar card, UPI information, and bank details. This is a required step to ensure a secure and successful registration process. Please ensure all necessary information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This separation is in place to ensure that bonus funds and player winnings are kept distinct.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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