tpplay

tpplay App support

Contact
+91 7125067026

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient login method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is strong and stable. If you still don't receive an OTP after waiting, you can use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a successful account update.

Q4: You are getting blackout and the app is not opening?

To access the app, uninstall it from your device, then download the latest version. This will allow you to log in and enjoy the updated features. Once installed, you should be able to play without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process, reducing wait times from 30 minutes to a maximum of 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. These delays can interrupt the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal. Withdrawals can be made on the money won, but not on the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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