tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9442437222
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will send an OTP, which you need to verify to access the account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP and, if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the active number. If the number has changed, send your updated KYC details to the customer support system via email to assist with the account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should provide a smooth and error-free experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than that of other available apps. You can only withdraw earnings from gaming activities, excluding bonus amounts. This means that bonus money collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services efficiently process transactions within a relatively short timeframe of 30 minutes to 3 hours. However, some delays may occur, resulting in a longer wait time of up to 24 hours for payment processing. This delay is typically associated with issues related to payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means you can use your bonus earnings within the game, but only withdrawals from games played with the bonus are allowed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find the status of your withdrawal request. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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