tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7795652015
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This simplified login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. Once connected, wait for the OTP to be sent after clicking the "send OTP" button. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app and install it. Once installed, you can log in and enjoy the updated app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows a minimum withdrawal of Rs. 100, which is higher than other available apps. However, you can't withdraw bonus money, only earnings from gaming activities. This means you can only withdraw the money you've earned through playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all bank account information. This information is required to facilitate a seamless experience. Ensure all necessary details are accurately stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in rare cases, payment delays may occur, resulting in a wait time of up to 24 hours. This discrepancy can impact the overall processing time of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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