tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6649449366
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy and straightforward access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection to be established. If you don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, and you should be able to log in and play without any problems. This update should fix any compatibility issues and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can redeem earnings from gaming activities, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted in the app, including saving your Aadhar card, UPI, and bank details. This is a mandatory step for further use of the app. Completing these details will help us verify and authenticate your information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes. However, delays in payments may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone. You can withdraw any winnings earned from playing games with the bonus amount. This restriction is in place to ensure bonus funds are used exclusively for gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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