tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6832602794
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive within the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and not for bonus amounts. This means you can access your hard-earned winnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, adding UPI information, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payments may occur, requiring you to wait up to 24 hours for resolution. This wait time is an exception rather than the standard experience of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned them. Earnings from playing games with the bonus amount can be withdrawn by the player. Any money won using the bonus is yours to keep and can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for assistance.
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