tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4064246910
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still struggle to receive the OTP, you can try clicking the "send OTP" button again. If you continue to experience issues, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email for account transfer. This will facilitate a smooth account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities and do not include bonus money. This means users can only withdraw funds they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payment issues arise.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes, not for withdrawal. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, don't worry as the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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