tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1105829371
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP, which will securely authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Click "send OTP" and wait for the verification code to arrive, allowing the specified time to pass. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to shift your account. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can withdraw the funds they've won through gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, all your Know Your Customer (KYC) details must be submitted in this app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can happen when payments are not processed immediately due to various factors.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus funds can be used to play games, but the winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and view your transaction history. If your withdrawal is pending, don't worry as the funds will typically be added to your wallet account within 24 hours. If you experience issues, you can reach out to their care centre for assistance.
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