tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7309456723
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verification through a one-time password (OTP) will then complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click on "send OTP" and wait again. If the issue persists, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your correct KYC (Know Your Customer) details to our customer support team via email to enable account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. You can collect and redeem your gaming earnings, but not the bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking between 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for processing. This delay can extend the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. You can withdraw any winnings earned by playing games with the bonus amount. This money is separate from your bonus, which cannot be withdrawn itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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