tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4897507179
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method eliminates the need for a password and email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earned gaming money, not for bonus amounts. This means you can redeem your winnings from gaming activities, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhaar card and bank details. Additionally, you should link your UPI ID to the app. This will help facilitate a smooth verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a relatively quick process, taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in your account settings. If your withdrawal request isn't showing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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