tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2832041383
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait again; if you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and continue playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This distinction allows users to claim their earnings while keeping bonus rewards separate.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is isolated to the payment processing aspect, not the overall app functionality.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by others. You can withdraw the funds you win while playing with the bonus amount. Any winnings earned with the bonus are yours to keep and can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's stuck, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Our friendly platform ensures a seamless navigation, making it easy to find and enjoy your favorite games. We offer a range of secure and protected deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, ensuring that every transaction is quick and hassle-free. With our top-notch customer support available 24/7, you can rest assured that any questions or issues will be promptly resolved. Our dedicated team is always ready to assist you, providing a personalized and efficient service. By joining tenexch today, you'll embark on an exciting and rewarding gaming experience that will leave you wanting more!
At tenexch, customer satisfaction is our top priority. To ensure that our customers receive the best possible experience, our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you're experiencing technical issues, need help with a particular game, or simply want to learn more about our services, our team is here to help. We understand that our customers are our most valuable asset, and we strive to provide a personalized and attentive support experience that meets their individual needs. By joining us at tenexch today, you'll gain access to an unparalleled gaming experience, complete with exceptional rewards and extraordinary games. Our team is committed to creating an environment that is fun, engaging, and rewarding for all players, and we're excited to invite you to become a part of our community. Whether you're a seasoned gamer or just starting out, we're confident that you'll find something to love at tenexch. So why wait? Join us today and discover a world of exciting games, thrilling rewards, and unparalleled customer support!