tenexch

tenexch App support

Contact
+91 3857026791

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the OTP doesn't arrive after the allotted time, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, you'll need to send your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the app without any problems. Once updated, you can access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other gaming apps. Only earnings from gaming can be withdrawn, and bonus money is not eligible for withdrawal. This allows users to receive their earned rewards in cash.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and bank details for secure record-keeping.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process that takes anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. This means you can cash out your winnings, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, first check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If there's still an issue, you can contact their care centre for assistance.

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