tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9282578708
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong and stable signal. If you still encounter issues after clicking "send OTP," you can try again or seek assistance via the app's live chat support system. If the OTP is not received within the allotted time, contacting support is recommended.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, update your correct KYC details via email and our customer support will assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing the app as usual.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, making it a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn and is only available for gaming purposes. Withdrawals are limited to the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may be delayed in some cases, resulting in a wait time of up to 24 hours to resolve the issue. This delay can extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. You can, however, withdraw any winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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