tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0721863425
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This single-step process eliminates the need for a password or email login. You can now easily access the app with just your registered mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP after the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any account issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current version of the app from your device. Then, download the latest update and reinstall the app. You should now be able to easily log in and access the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawable funds are limited to earnings from gaming activities, not including bonus money. Users cannot withdraw bonus rewards earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all required KYC details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a generally quick process, taking around 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games, not the bonus amount itself. The bonus funds are non-withdrawable, but any winnings from games played with them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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