tenexch

tenexch App support

Contact
+91 4099646138

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, enter your registered mobile number and verify the OTP (One-Time Password) sent to your phone. This method eliminates the need for a password or email login. You can easily access the app using this convenient verification process.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try waiting a bit longer or reach out to the app's support system via live chat if the issue persists.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the game or service with ease.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

The app allows withdrawals of a minimum amount of Rs. 100, which is higher than many other apps. Withdrawals are only possible for earnings from gaming, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, ensure you have completed and submitted all KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions relatively quickly, taking between 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. This delay can be frustrating, but it is an exception to the app's generally efficient operation.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Withdrawals are allowed from the money earned by playing games with the bonus amount. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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