tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 7562964612
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will successfully log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking on 'send OTP', and if it doesn't arrive in time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device first. Then, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonuses collected. This means users can access their earnings from gaming but cannot withdraw their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC (Know Your Customer) details are complete and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process that typically takes 30 minutes to 3 hours. However, occasional delays in payments can cause wait times of up to 24 hours. This may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's still pending, don't worry as the money should be added to your wallet account within 24 hours. If you encounter any further issues, you can reach out to their care centre for assistance.
Our cutting-edge platform ensures seamless gaming performance on all devices, allowing you to effortlessly dive into your favorite games at any time and from any location. We prioritize your security by leveraging advanced cryptography technologies, providing secure and reliable deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies.
Beyond just playing, we at tenexch provide a seamless user experience with a user-friendly interface, rapid loading times, and high-quality graphics. Our commitment to security ensures that your personal information and transactions are safeguarded, giving you peace of mind. We offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing flexibility and convenience. Whether you're a seasoned player or new to the game, our platform is designed to make your experience enjoyable and hassle-free. With our robust security measures in place, you can trust that your financial information is protected and your transactions are secure. Our variety of payment options also ensures that you can easily get started and manage your account with ease. At tenexch, we prioritize your experience and security, providing a platform that is both enjoyable and reliable.