tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 6184513837
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after a reasonable time, you can try clicking the 'send OTP' button again or seek help through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your correct KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the app without any problems. This update will ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding any bonuses collected. You cannot withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, taking 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours. This temporary delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in settings. If your withdrawal request is pending, don't worry as the funds should be added to your wallet account within 24 hours. If the problem persists, you can contact their customer care centre for assistance.
At tenexch, security and convenience are our top priorities. To ensure a seamless gaming experience, we offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. Our platform is designed with cutting-edge cryptography technology to safeguard your personal and financial information, creating a safe and protected gaming environment. This means you can focus on enjoying your favorite games without worrying about the security of your transactions or personal data. With our advanced encryption system, your sensitive information is protected from unauthorized access, ensuring that your gaming experience is both enjoyable and secure.
At tenexch, providing a secure and convenient banking experience is one of our top priorities. We strive to offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring that transactions are swift and hassle-free. Our payment systems are designed to be user-friendly and efficient, allowing customers to easily manage their financial transactions. In addition to our comprehensive payment options, we also provide robust customer support through various channels. Our live chat feature enables customers to get instant assistance from our dedicated team, available 24/7. We also offer email and phone support, allowing customers to contact us at their convenience. Our support team is trained to handle a wide range of inquiries and issues, from account setup and transaction-related questions to technical difficulties and other concerns. We understand the importance of maintaining a secure online banking environment, and we take measures to ensure that our systems are protected against unauthorized access and cyber threats. Our team of experts continuously monitors our systems to prevent any potential vulnerabilities and ensures that our security protocols are up-to-date and effective. At tenexch, we are committed to providing our customers with an exceptional banking experience. We strive to make banking easier, faster, and more convenient, while maintaining the highest level of security and customer satisfaction. Whether you're a new or existing customer, we are here to help you with any questions or concerns you may have, providing you with the support and assistance you need to manage your finances with confidence.