tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2325786638
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access your account without needing a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a stable connection. If you're still unable to receive the OTP, click on send OTP and wait again for the specified time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate a smooth account transfer. This will enable you to shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This will allow you to easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the money you've earned from playing games, not the rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all required KYC details are filled out and submitted in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for verification purposes. By doing so, you will be able to proceed with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in the gaming session can only be used within the gaming platform. Withdrawals are allowed for the money won while playing with the bonus amount. This money can be withdrawn separately from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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