tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9290475591
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This process will securely authenticate you without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to come through. Once connected, click "send OTP" and wait for a few moments. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated features. This should allow you to access and play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is set at Rs. 100, which is a higher threshold than some other apps. Withdrawals are only permitted for money earned through gaming, and bonus funds cannot be withdrawn. This distinction separates the earned gaming income from bonus rewards that users have collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you are required to submit your KYC details through the app, which should include your Aadhar card, UPI information, and all bank account details. This information is necessary for verification purposes. Saving these details in the app will help facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, sometimes requiring a wait of up to 24 hours. This variance in processing time may impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This restriction applies to ensure bonus funds are used for gaming purposes only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
At tenexch, we take pride in providing exceptional gaming experience and top-notch customer support. Our platform is designed to be user-friendly, ensuring a seamless and enjoyable navigation for both new and experienced players. We strive to make our website intuitive and easy to use, with a clean and modern interface that allows players to focus on the game without any hassles. We understand the importance of secure and reliable payment methods, which is why we offer a range of safe and convenient deposit and withdrawal options. Our payment solutions include credit card transactions, e-wallets, and bank transfers, ensuring that all transactions are processed quickly and efficiently. This means that players can focus on their gaming experience without worrying about the security and reliability of their transactions. Our commitment to customer support is unwavering, with a dedicated team available 24/7 to assist with any questions or concerns. We believe that excellent customer service is essential for building trust and loyalty with our players, and we are dedicated to providing the highest level of support to ensure a positive gaming experience. Whether you are a seasoned player or just starting out, we are here to help you every step of the way.
Beyond our extensive library of games, tenexch offers attractive bonuses, continuous promotions, and a rewarding loyalty program to keep the excitement alive. Our team of dedicated customer support is available 24/7, ready to assist you with any questions or issues you may encounter. Whether you're a seasoned gamer or just starting out, we're here to ensure a seamless and enjoyable experience. Our loyalty program is designed to reward our loyal players with exclusive benefits, including bonus offers, special promotions, and special perks. By joining our program, you'll be able to earn points and redeem them for cash, bonuses, and other exciting rewards. At tenexch, we're committed to providing a secure and reliable gaming environment, with advanced encryption and firewall protection to safeguard your personal and financial information. Our games are also regularly audited and tested to ensure fairness and integrity. But what really sets us apart is our commitment to exceptional customer service. Our team of experts is here to help you every step of the way, from registration to gameplay and beyond. Whether you need help with a particular game, have a question about our promotions, or simply need assistance with a technical issue, we're just a click away. So why wait? Join tenexch today and experience the thrill of a world-class online casino from the comfort of your own home. With our extensive game selection, attractive bonuses, and rewarding loyalty program, you'll be hooked from the very start.