tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1906536353
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection and wait for a strong signal. If you don't receive the OTP after some time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, submit your valid KYC details via email to our customer support for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should resolve any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means you can only withdraw the amount you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for processing. This delay can disrupt the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn as cash by anyone else. It can be withdrawn as actual earnings from playing games. Money earned from games played with the bonus amount is withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
tenexch is committed to providing an exceptional service experience from the moment users access our user-friendly platform, optimized for both mobile and desktop devices. We offer a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring seamless transactions for our players. To enhance their gaming journey, we provide attractive bonuses, promotions, and a rewarding loyalty program designed to recognize and reward our valued members.
Our integrated and secure deposit and withdrawal methods make banking easy and fast, offering a range of options from credit cards and electronic wallets to cryptocurrencies. We prioritize your safety by utilizing state-of-the-art encryption technologies, ensuring that your personal and financial information remains protected at all times. This means that whenever you conduct a transaction, your sensitive data is safeguarded against unauthorized access and cyber threats. Our advanced security measures include end-to-end encryption, secure data centers, and regular system updates to prevent potential vulnerabilities. As a result, you can trust that your financial transactions are handled with the utmost care and discretion.